Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. There is a chance your return will not go through if your item is used and not in the same condition it was received in.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
– Gift cards
– Downloadable software products
– Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
– Book with obvious signs of use
– CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
– Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, Amazon will approve or reject your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If for any reason you are denied, you will be notified.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and we will contact Amazon on your behalf to set up an exchange. Gift-Thrift does not accept exchanges or returns directly. You must send the item to an address provided by Amazon.
We only replace items if they are defective or damaged. If you wish to obtain a refund for your item, send us an email and we will contact Amazon on your behalf to set up a return. Gift-Thrift does not accept exchanges or returns directly. You must send the item to an address provided by Amazon. If Amazon does not allow for a refund Gift-Thrift may choose to offer a return at our discretion on a case-by-case basis.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Any returns must use a trackable shipping service such as USPS Priority mail, and we also recommend purchasing shipping insurance.